Shipping policy

Last Updated: September 3, 2026

At Kids Closet, we aim to deliver your order safely and on time. Please review the following delivery information before placing your order.

1. Order Processing

Orders are processed after they are successfully placed and confirmed.

We aim to prepare and dispatch orders as soon as possible. Processing time may vary depending on product availability and order volume.

2. Delivery Time

Estimated delivery time may vary depending on your location and courier service.

Once your order has been dispatched, delivery may take approximately 3–7 business days.

Delivery times are estimates and are not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the delivery location and order.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

Kids Closet will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

5. Delayed Deliveries

Delivery may occasionally be delayed due to circumstances beyond our control, including courier delays, weather conditions, public holidays, or other unforeseen circumstances.

We appreciate your patience in such situations.

6. Order Tracking

If tracking information is available for your order, it may be provided to you after your order has been dispatched.

You can use the tracking information to check the status of your shipment.

7. Missing or Damaged Package

If your package arrives damaged or you believe your order is missing, please contact Kids Closet as soon as possible with your order details.

We will review the issue and assist you accordingly.

8. Contact Us

If you have any questions about delivery or your order, please contact us through the contact information provided on our website.

Thank you for shopping with Kids Closet! 💕